What products will be available to purchase via the 'World Warehouse'?
All products will be in-stock and ready-to-ship.
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World Warehouse FAQ
Are there any differences with the products shipped via the 'World Version' shipping option?
No, the products will be exactly the same as the products stocked in our other current Australian and US warehouses. The only difference is additional stock is now being held in our worldwide warehouses to process and fulfil your orders.
Are there any order limit or restrictions for orders placed via the World Warehouse?
Standard weight and order restrictions will apply with our 'World Version' shipping option. • A4 Binder Limit: 2 x SINGLE BINDERS or 1 x DUO EDITION BINDER per order to ensure safety during transit. If you wish to purchase more than the limit permits
Are taxes, customs, or duties included in the 'World Version' shipping quotes?
Yes! The final shipping fee calculated at checkout will include customs, duties and VAT. No additional or hidden fees upon delivery.
Will I be able to receive a 'World Version' shipping quote ahead of the trial?
Due to system limitations, you won't be able to receive a shipping quote until the day of the trial when you checkout and proceed to payment. What we can guarantee to our international customers is that the shipping quotes will be significantly cheap
Will I be able to request a return or exchange for any orders placed during this trial?
Due to the involvement of multiple warehouses, all orders placed during this trial via the 'World Version' shipping option will be final sale. No returns or exchanges will be accepted. We encourage you to review your order details carefully prior to
What if my order arrives damaged?
Our Replacement and Compensation Policy will still be applied for any damaged goods received with orders placed during this trial. Please review the policy and contact our customer service team at [email protected] should you need to initiate a cla
Will the 'World Version' shipping be available as a permanent option?
The goal of this trial is to gather your valuable feedback and determine if this alternative shipping service meets your expectations. We’re piloting it first to learn from you before we officially launch.